Hey Symantec – Wht th hll s wrng wth vowels?

Your “Licensing portal” and “File Connect” is worthless!

Symantec Licensing Portal of DOOM!
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For example I bought, among other things, 36 months worth of antispam protection, do I get one license that will work for 3 years? NOOO!!! I get 3 licenses each worth 12 months so I have to access the Licensing Portal and File Connect every 12 months. But then they also send you upgrade notifications so you have to go to the PORTAL and upgrade your licenses and now I dont know what everything is because Symantec cant use vowels:

SYMC MULTI-TIER PROTECTION 11.0 BNDL STD LIC EXPRESS BAND C ESSENTIAL
SYMC BACKUP EXEC AWS 11D WIN AGENT FOR WINDOWS SYSTEMS INCLUDES AGENT FOR WINDOWS SERVERS AND CPA STD LIC EXPRESS BAND S

BESROpt701_AllWin_Multilingual_Prod
BESR701_AllWin_Multilingual_SrdOnly
BESR701_AllWin_English_SrdOnly
BEWS_11D.7170_32BIT_VERSION
BEWS_11D_MANAGEMENT_PACK_MSFT_OPERATIONS_MGR

and thats just 1/6 of what theres in my portal of doom!
Thanks Symantec for making it so much easier to use your products…

Wow someone else is having problems

…to buy and use Backup Exec we need a license number, serial number, certificate number, activation code, and have inspiration from heavens above to navigate through a minefield of searches that don’t work and hidden links that you must know about…

…at one point you need to hold down Shift when you click on a link, or you’ll just circle around to where you were…

…First you have to stuggle to buy the product. Then they e-mail you a cryptic PDF. Then you login to The Portal and tediously enter the info from the PDF. Hopefully, a few days later The Portal will e-mail you with yet another number. You then go back to The Portal and interact some more. Finally, yet another e-mail arrives telling you that the key is ready. Log back in again and get the key. Then hope it actually unlocks the software — which it won’t if the version is not exact…

The whole article: Symantec Owns Veritas Licensing Mess

And another article:
Licensing Logjam Holds Back Veritas Customer

One Response to “Hey Symantec – Wht th hll s wrng wth vowels?”

  1. JK says:

    Could it be that it’s time to change for SoftScan :) ?

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